Behavioral Health Technician (2nd Shift)

Pyramid Healthcare • Concord, NC

7h • Onsite

About The Position

Pyramid Healthcare is seeking a dependable, compassionate Behavioral Health Technician to provide direct care and supervision to adults receiving detoxification and residential treatment services at its Concord, North Carolina location. The role helps maintain a safe, structured, and supportive treatment environment, supports daily programming, monitors client well-being, assists with daily living needs, and works with clinical and administrative staff to promote safety, accountability, and recovery. The ideal candidate communicates effectively, maintains professional boundaries, and provides respectful, client-centered care.

This is a full-time second-shift position, scheduled from 3:00 PM to 11:00 PM, with pay of $16 per hour. Pyramid Healthcare describes its Concord location as providing detoxification and residential treatment for adults. The organization offers behavioral healthcare services focused on substance use treatment and mental health services.

Requirements

• High school diploma or equivalent required.
• Current CPR, AED, and First Aid certifications required, or the ability to obtain them upon hire.
• Valid driver's license and a safe driving record required.
• Ability to work effectively with adults receiving detoxification and residential treatment services.
• Ability to maintain appropriate professional boundaries and follow established procedures.
• Strong interpersonal, communication, and documentation skills.
• Ability to remain calm and professional in challenging situations.
• Effective problem-solving and crisis response skills.
• Ability to work collaboratively with clinical and support staff.
• Dependability, sound judgment, and attention to detail.
• Commitment to client safety, dignity, and recovery-oriented care.

Nice To Haves

• Previous experience in behavioral health, substance use treatment, healthcare, or a related field preferred.

Responsibilities

• Assist with client admissions and intake procedures.
• Monitor and interact with clients to maintain a safe, structured, and therapeutic environment.
• Observe and document client self-administration of medication, as applicable and in accordance with established policies.
• Maintain accurate client records, progress notes, and other required documentation.
• Coordinate and monitor client activities and encourage participation in treatment programming.
• Support clients in following treatment plan objectives and meeting individualized needs.
• Provide safe and timely transportation for clients as needed.
• Recognize and respond appropriately to behavioral or emotional crises, following established crisis intervention and safety procedures.
• Maintain a clean, organized, and safe treatment environment, including completing basic housekeeping duties.
• Assist with mealtimes and clients’ dietary needs as appropriate.
• Establish and maintain appropriate therapeutic boundaries and professional relationships.
• Communicate relevant client concerns and observations to clinical and supervisory staff.
• Complete required training and participate in ongoing staff development.
• Follow organizational policies, confidentiality requirements, and applicable safety standards.
• Perform other related duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts.
• Life insurance.
• Paid time off.
• 401(k) with company match.
• Tuition reimbursement.
• Employee recognition programs.
• Referral bonus opportunities.
• Training and opportunities for professional development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED