Behavioral Health Technician - 2nd Shift

ODYSSEY BEHAVIORAL GROUP•Middletown Township, PA

1d•$19 - $22

About The Position

Behavioral Health Technicians interact with clients throughout their shifts, assisting and supporting them with functional needs. They manage the facility’s daily milieu, help ensure client safety, and maintain a therapeutic environment. Technicians familiarize themselves with clients’ histories and needs, identify cues or behaviors that may signal a change in status or condition, document services in client records, and communicate proactively with clinical team members and supervisors. This position works Tuesday through Saturday, 3:30 PM to 11:30 PM, and requires consistent availability for that schedule. The role maintains frequent working relationships with program staff and facility team members, as well as professional relationships with clients and families, clinical providers, referral partners, and vendors as needed. The job involves supporting therapeutic and clinical programming, client activities and daily living needs, crisis prevention and response, medication compliance, admissions and discharges, transportation, and accurate documentation. The employee must follow facility safety procedures and policies, maintain appropriate professional boundaries and confidentiality, and contribute to a positive, respectful treatment environment. The position is based at STR Bucks in Levittown, Pennsylvania.

Requirements

High school diploma or equivalent preferred.
At least 2 years of experience working with clients with substance abuse and/or mental health issues.
At least 1 year of supervision experience.
Valid, clean driving record for 3–5 years.
Current CPR and First Aid certification, or willingness to complete certification within the first 30 days of employment.
Complete required BHT and CPI training and recertify annually.
Ability to work consistently Tuesday through Saturday, 3:30 PM to 11:30 PM.
Ability to communicate with peers, the general public, clients, and vendors.
Ability to move throughout the building and to sit or remain stationary for extended periods.
Ability to talk, hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, and taste or smell as required by the duties.
Ability to move up to 25 pounds.
Understand and maintain professional boundaries and client confidentiality and privacy.
Understand how to identify abuse and neglect in the client population.
Demonstrate positive customer relations and contribute to continuous quality improvement.
Understand and follow universal precautions, infection control, and proper handwashing procedures.
Demonstrate appropriate response to emergency and safety drills.
Recognize and respond to aggressive behavior and use crisis intervention techniques.
Demonstrate CPR and first aid abilities.
Observe, supervise, evaluate, and document client behavior in groups and planned activities.
Demonstrate knowledge of mental health and/or substance use disorders and recognize client symptoms and distress.
Communicate relevant information pertinent to client care.
Show consideration for and respect toward values and cultural beliefs.

Nice To Haves

Drug and alcohol certification, or willingness to complete the requirements within the orientation period.

Responsibilities

Collaborate with the clinical team to select appropriate interventions for individual clients.
Engage clients in the milieu and activities, including groups and community activities.
Prompt clients to complete activities of daily living, such as room cleaning, hygiene, and laundry, and conduct room hygiene checks.
Conduct drug screenings, pregnancy tests, and breathalyzer tests as necessary.
Prompt clients to attend meals and provide structure and supervision during mealtimes as appropriate.
Model effective table manners and conversation during meals and encourage client engagement.
Provide and maintain a therapeutic environment in collaboration with other staff.
Interact therapeutically with clients one-to-one, in the community, and in group meetings while maintaining boundaries and modeling appropriate social behavior.
Collaborate with the clinical team to facilitate client education groups.
Respond therapeutically to crisis situations and use verbal intervention and de-escalation techniques, involving other staff as needed.
Recognize clients’ behavioral functioning, mood changes, triggers, and distress, and adapt approaches, including supporting DBT coping skills and adhering to the DBT model.
Use praise and other reinforcers to encourage appropriate behavior and attitudes, and set limits in a kind and firm manner.
Document services, incident reports, shift reports, group notes, and milieu notes accurately and on time.
Follow facility safety procedures, including fire drills, evacuation procedures, and internal and external disaster plans.
Check company vehicles for safety and fuel before use and report concerns to a supervisor or manager.
Support clients in managing leisure time, including joining activities with them.
Greet guests warmly and answer and field calls with a positive, customer-service focus.
Carry out clinical precautions, including visual observations.
Transport clients to appointments and support them in regulating in the community.
Gather clients for outings and groups to promote program engagement.
Support medication compliance and client self-administration of medication.
Prepare for client admissions, including preparing rooms, completing intake documentation, documenting and storing medications, searching and inventorying belongings, and notifying the therapist of contraband.
Support discharge processes as needed.
Conduct chart audits according to program timelines when requested.
Attend work as scheduled, notify the supervisor of absences, and adapt to changes in facility functions, management styles, and routines.
Follow company ethics and conduct policies, conflict-of-interest requirements, and facility policies, procedures, rules, and regulations.
Maintain a positive attitude and work collaboratively with the treatment team.
Attend required supervisory trainings within assigned time frames.
Write clearly and effectively and perform other duties as assigned.