Behavioral Health Technician - FT 2nd Shift

ODYSSEY BEHAVIORAL GROUP•Sevierville, TN
•$18 - $19•Onsite

About The Position

Behavioral Health Technicians interact with clients throughout the shift, assisting and supporting clients with functional needs. They manage the facility’s daily milieu, ensure client safety, and maintain a therapeutic environment. Technicians familiarize themselves with clients’ histories and needs, identify cues and behaviors that may indicate a change in status or condition, document in client records, and communicate proactively with clinical team members and supervisors. The role works at Smoky Mountain Lodge in Sevierville, Tennessee, on the second shift, 3:00 PM to 11:00 PM. Weekend availability is required, and employees must be able to consistently work this schedule. The position involves relationships with peers, supervisors, organizational leadership, clients and families, clinical providers, referral partners, and vendors as needed. The position requires a high school diploma or equivalent and at least one year of experience in a behavioral healthcare setting. A bachelor’s degree is strongly preferred. Additional requirements include a valid driver’s license, vehicle insurance, an acceptable driving record, required background and health clearances, and current CPR and First Aid certification. The work involves moving throughout the building and participating in activities outdoors and off facility grounds, standing and walking for extended periods, and the ability to move 25 pounds. Renaissance Healthcare Group, LLC DBA Pasadena Villa provides equal employment opportunities without regard to protected characteristics under applicable law. Reasonable accommodations may be made for qualified individuals with disabilities. The job description does not constitute an employment contract; the employment relationship remains at-will.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a behavioral healthcare setting.
  • Valid driver’s license, vehicle insurance, and an acceptable driving record.
  • Clearance of criminal background, TB test, and any other mandatory state or federal requirements.
  • Current CPR and First Aid certification.
  • Knowledge of mental health and/or substance use disorders.
  • Effective verbal intervention skills for managing escalating residents and involving other staff while adhering to CPI criteria.
  • Ability to adapt to changes in facility function, management styles, and routines.
  • Effective written and verbal communication skills.
  • Knowledge of medication side effects and reactions, and appropriate actions if an event occurs.
  • Ability to recognize symptoms of client distress.
  • Ability to observe, supervise, and evaluate clients during meals, snacks, planned activities, and off-campus outings.
  • Ability to actively listen and communicate effectively with clients.
  • Ability to maintain client integrity during room searches and observations.
  • Ability to support and follow through on therapeutic recommendations from senior staff.
  • Ability to relay pertinent client-care information to the treatment team.
  • Ability to account for clients’ values and cultural beliefs when assisting with treatment.
  • Ability to safely transport and manage clients during appointments and community outings.
  • Ability to document physical wellness checks and observation monitoring.
  • Ability to move 25 pounds.
  • Ability to communicate with peers, clients, and/or vendors, move throughout the building, participate in outdoor and off-facility activities, and stand and walk for extended periods.

Nice To Haves

  • Bachelor’s degree strongly preferred.

Responsibilities

  • Complete client rounding and safety checks according to clinical criteria.
  • Engage clients in therapeutic activities in the milieu and outside activities, including group settings.
  • Prompt clients to complete activities of daily living, including room cleaning, hygiene, and laundry, and conduct regular room hygiene checks.
  • Prompt clients to attend meals on time and provide supervision and structure at mealtimes as appropriate.
  • Adapt client interactions to individual needs, recognizing mood changes and treatment progress.
  • Document services, incident reports, shift reports, and department reports accurately and promptly in accordance with policies and procedures.
  • Communicate and follow clinical precautions, including visual safety checks, and proactively report safety risks.
  • Coordinate necessary healthcare visits with nursing to address clients’ individual needs and ensure timely access to medical services.
  • Monitor office-material inventory, place orders as needed, and organize storage.
  • Maintain the therapeutic environment, promote safety, and support residents’ well-being.
  • Prompt residents to go to nursing for medications to support medication compliance and management.
  • Assist with program admissions and new-client transitions into the facility.
  • Follow the facility Code of Ethics and corporate compliance guidelines.
  • Conduct chart audits according to program timelines when requested.
  • Arrive on time, maintain reliable attendance, and promptly notify a supervisor when absent.
  • Follow and model company policies on ethics, conduct, and conflicts of interest, as well as facility policies, procedures, rules, and regulations.
  • Maintain a positive attitude and work collaboratively with the treatment team.
  • Complete required training within assigned time frames.
  • Perform other duties as assigned.
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