Behavioral Health Technician (BHT) – Open Availability

Pyramid Healthcare•Concord, NC
•$16 - $19•Onsite

About The Position

Pyramid Healthcare is seeking compassionate, dependable, and motivated Behavioral Health Technicians (BHTs) to join our team in Concord, NC. This is an opportunity to make a meaningful impact by supporting individuals receiving behavioral health and substance use treatment in a structured, therapeutic environment. We are looking for candidates with open availability who can work a variety of shifts as needed, including days, evenings, overnights, weekends, and holidays. The Behavioral Health Technician provides direct client care, monitors client safety, supports daily activities, and helps maintain a structured and therapeutic treatment environment. The ideal candidate is reliable, adaptable, and committed to providing compassionate, client-centered support throughout the recovery process.

Requirements

  • High school diploma or equivalent required.
  • CPR, AED, and First Aid certification required, or ability to obtain upon hire.
  • Previous experience in behavioral health, substance use treatment, healthcare, or direct care preferred.
  • Valid driver's license and a safe driving record required.
  • Ability to work a flexible schedule, including days, evenings, overnights, weekends, and holidays.
  • Ability to follow facility policies, procedures, and safety protocols.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and professional in challenging situations.
  • Effective problem-solving and teamwork skills.
  • Dependability, flexibility, and attention to detail.
  • Commitment to maintaining client confidentiality and providing respectful, compassionate care.

Responsibilities

  • Supervise and monitor clients to promote safety and compliance with program expectations.
  • Assist with client admissions and intake procedures as needed.
  • Conduct routine rounds and document client observations accurately.
  • Support clients with daily living activities and other needs as appropriate.
  • Observe and document client self-administration of medication in accordance with facility policies.
  • Respond appropriately to behavioral and emotional crises, utilizing de-escalation and crisis intervention techniques as trained.
  • Maintain accurate client records and complete required documentation.
  • Help maintain a clean, safe, and orderly treatment environment.
  • Provide transportation for clients when needed and authorized.
  • Maintain appropriate therapeutic boundaries and professional conduct.
  • Collaborate with the treatment team to support client progress and program goals.
  • Attend required training and participate in ongoing staff development.
  • Perform other related duties as assigned.

Benefits

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
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