Behavioral Health Technician - Overnight
About The Position
The Behavioral Health Technician (BHT) serves as a frontline crisis support professional within the Crisis Walk-In Center, providing screening, intake, engagement, care coordination, and stabilization support for individuals experiencing behavioral health or substance use crises. The role supports individuals during psychiatric crises, early withdrawal, and stabilization while working closely with clinicians, SUD counselors, and medical staff. BHTs play a critical role in engagement, safety monitoring, care transitions, and system navigation, particularly during high-stress, high-acuity moments.
Requirements
- Relevant experience in crisis intervention, behavioral health, substance use services, or peer support.
- Strong interpersonal, communication, and crisis de-escalation skills.
- Ability to remain calm, organized, and responsive under pressure.
- Understanding of confidentiality, HIPAA, and protected health information.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Cultural humility and commitment to equitable care delivery.
- Required certifications must remain active and in good standing.
- Valid driver’s license and auto insurance; willingness to travel to homes and communities.
- Requires living in or near the location of the posting.
Nice To Haves
- Bachelor’s degree in psychology, social work, counseling, or a related field; equivalent experience considered.
- CAS, CAT, Peer Specialist, EMT, or Paramedic experience is welcomed and valued.
- Bilingual or multilingual skills are highly valued.
Responsibilities
- Provide timely, compassionate engagement to individuals presenting in crisis, including walk-ins and referrals.
- Complete initial screenings, intake documentation, and service coordination under clinical guidance.
- Support crisis stabilization activities, including observation, de-escalation, and supportive interventions.
- Assist with withdrawal management coordination, including monitoring, comfort measures, and communication with medical staff.
- Collaborate with clinicians to support safety planning, service plans, and transition planning.
- Coordinate referrals and warm handoffs to inpatient, withdrawal management, outpatient, residential, and community-based services.
- Maintain accurate and timely documentation supporting clinical care, safety, and regulatory compliance.
- Participate in Crisis Prevention & Intervention (CPI) responses and behavioral health emergencies.
- Support daily living needs, parenting support, and structured routines as appropriate.
- Maintain working knowledge of community resources and crisis system pathways.
- Uphold confidentiality, HIPAA, and ethical standards.
- Foster positive relationships with law enforcement, hospitals, EMS, and community partners.
Benefits
- Health, dental, vision, life, short- and long-term disability insurance.
- Flexible work hours.
- Discretionary Time Off (DTO).
- 401(k) retirement plan.
- Employee Assistance Program (EAP).
- Professional development support.
- Referral bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
