About The Position

The Behavioral Health Specialist provides fast, flexible, and compassionate crisis care through the Mobile Response and Stabilization Services (MRSS) program in Delaware and Morrow County. Working under the supervision of the Clinical Supervisor/Manager, the specialist responds to crises in person or by telehealth, helps youth and families stabilize, connects them with community resources, and provides follow-up support for up to 30 days after a crisis. Services are delivered in a culturally responsive, trauma-informed manner and in partnership with youth, families, and clinical staff. The role requires three 12-hour shifts and includes weekly supervision, required training, and compliance with MRSS workflows and applicable documentation and data collection requirements.

Requirements

  • An associate’s degree or at least three years of experience in a behavioral health setting working with youth and families.
  • Meet the qualifications for a Qualified Behavioral Health Specialist (QBHS) under the Ohio Administrative Code.
  • Experience working in youth-serving systems, such as behavioral health, child welfare, or juvenile justice.
  • Ability to maintain composure and professionalism in crisis environments.
  • Cultural competence and knowledge of trauma-informed care.
  • Effective interpersonal and verbal communication skills, including the ability to speak with individuals and groups.
  • Ability to exercise discretion and sound professional judgment.
  • Strong organizational skills, ability to manage multiple priorities with attention to detail, and ability to work independently.
  • Computer literacy, including Windows applications, Microsoft Office Suite, and electronic health records.
  • Ability to access work locations, offices, and homes, including ascending and descending stairs when necessary.
  • Valid Ohio driver’s license, safe driving record, and valid insurance.
  • Successful completion of required pre-employment screenings, which may include background checks, drug testing, physical examination, and TB testing.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Relevant experience or coursework in behavioral healthcare.
  • Experience working in youth-serving systems such as behavioral health, child welfare, or juvenile justice.

Responsibilities

  • Demonstrate OhioGuidestone’s values and guiding principles while maintaining high standards of excellence, integrity, and ethics.
  • Respond to MRSS dispatch calls within established timelines and provide in-person or telehealth support.
  • Manage mental health emergencies in a culturally responsive manner that acknowledges clients’ intersecting personal and cultural identities.
  • Collaborate with clinical staff to assess crises, identify strengths and needs, and participate in de-escalation.
  • Partner with youth, families, and the clinical team to develop and implement individualized short-term stabilization plans.
  • Help families identify natural supports and access community-based behavioral health services and resources.
  • Provide psychoeducation, behavioral coaching, and skill-building interventions to youth and caregivers.
  • Provide follow-up and stabilization support for up to 30 days after a crisis.
  • Maintain timely and accurate service documentation in compliance with Medicaid and OhioMHAS regulations.
  • Follow MRSS and Crisis services workflows and data collection requirements.
  • Complete required training and supervision to maintain fidelity to the MRSS service model and agency standards.
  • Meet with the supervisor for weekly supervision.
  • Demonstrate flexibility, positivity, and willingness to take on new responsibilities as requested or required.
  • Promote positive leadership, teamwork, and a culture of belonging.
  • Represent the agency positively in contacts with internal and external stakeholders.

Benefits

  • Competitive medical benefits, including a low-premium medical plan option for an employee or employee plus children.
  • Free CEU trainings.
  • 10 paid holidays, some of which are exchangeable.
  • Flexible work schedules to support work/life balance.
  • Flexible work opportunities to support varying career paths, job roles, intern-to-hire arrangements, and locations.
  • 401(k) with employer match option.
  • Mileage reimbursement.
  • Free licensure supervision.
  • Recognition and rewards.
  • Opportunity to earn a monthly bonus for select clinical, therapist, and BHS roles.
  • Employee Assistance Program (EAP).
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