Urgent Care - Behavioral Health Navigator - PT

BJC HealthCare • Florissant, MO

3d • Onsite

About The Position

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system. The Behavioral Health Navigator is responsible for coordinating services for mental health patients. This position facilitates the linkage of the patient to a qualified mental health professional, who will evaluate and determine the needs of the patient. This position also assists patients and families to identify the various resources and services available in the local community. This is a part-time position requiring 24 hours per week, with shifts from 9 am-7:30 pm and rotating Saturdays. The role involves working with clients suffering from mental illnesses, both children and adults, within a team dynamic that includes other navigators, a peer support specialist, community health workers, intake specialists, and nursing/psychiatric staff. The position is located at the Behavioral Health Urgent Care Facility on the campus of SSM DePaul Hospital in Bridgeton, MO, and is fully on-site.

Requirements

• High School Diploma or GED
• Less than 2 years of experience
• Some behavioral health experience
• Client-centered focus
• Some Excel experience

Nice To Haves

• Associate's Degree
• 2-5 years of experience
• Supervisor Experience

Responsibilities

• Coordinating services for mental health patients.
• Facilitating the linkage of the patient to a qualified mental health professional for evaluation.
• Assisting patients and families to identify available resources and services in the local community.
• Initiating contact and working with various caregivers & facilities to determine their capacity for placement of mental health patients.
• Ensuring that general information about care facilities and various community resources is accurate and readily available.
• Coordinating the assignment of new patients to a qualified mental health professional.
• Ensuring that electronic medical records (EMR) and associated documentation related to the patient are accurate and kept up to date.
• Preparing faxes, managing workflows, and performing various administrative duties.
• Monitoring and answering phones.
• Cleaning waiting room at times designated.
• Scheduling agency appointments.
• Greeting guests.
• Registering clients as they walk in.
• Making packets for the next day.
• Cleaning rooms between patients.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED