Behavioral Health Clinical Site Manager (LPC or LCSW) Position in West Phoenix, AZ; $5K Bonus; SMI (7811)

Terros Health • Phoenix, AZ

11d • Onsite

About The Position

Terros Health is hiring a Clinical Site Manager to join our 51st Avenue Recovery Health Center in west Phoenix. This is a licensed clinician role — LCSW or LPC Required. You’ll guide a multidisciplinary team serving adults with Serious Mental Illness (SMI) and co-occurring disorders, ensuring every service we provide meets the highest standards of care. At Terros Health, leadership means creating the space for people and care to thrive. You’ll model clinical excellence and accountability while mentoring BHTs, clinicians and clinical coordinators to grow in both confidence and skill. With a focus on quality, consistency, and compassionate, evidence-based care, you’ll make sure your team has the supervision, feedback, and resources they need to succeed.

Requirements

• Master’s degree in a related discipline, i.e. MA, MC, MSW
• Arizona Independent License Required: LPC or LCSW
• 3 to 5 years’ experience or equivalent combination of experience and education
• Minimum of three years of supervisory experience in a behavioral health setting preferred
• BLS Required
• Knowledge in use of Electronic Health Records - NextGen a plus
• Experience working with diverse populations including SMI
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Excellent oral and written communication skills
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role
• Must pass a TB Test, Drug Screen and Background Check

Nice To Haves

• SMI Experience Required

Responsibilities

• Implements the policies and clinical management procedures established for the facility
• Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards
• Creates a climate which promotes quality treatment for each member
• Manages the clinical staff
• Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual
• Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff
• Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements
• Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care
• Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary
• Works cooperatively with site staff to resolve identified issues at the site level
• Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members
• Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations
• Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives
• Orients new staff directly or via delegation
• Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• 401(k) with a company match
• Interest free medical line of credit
• Financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Scholarships
• Clinical supervision
• CEUs
• Tuition discounts with GCU and The University of Phoenix
• Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level