Behavioral Health Case Manager

7fceb6d1-01f1-4a56-a7dc-f548b6c213d8•Village of Tarrytown, NY

18h•$61,000 - $68,000

About The Position

The Behavioral Health Case Manager works as part of a multidisciplinary team in the Critical Time Intervention (CTI) program, serving adults with co-occurring behavioral health and physical health needs who frequently use emergency department and inpatient services. The role completes care-management tasks and addresses clinical and rehabilitative needs within the scope of practice that affect individuals’ ability to meet recovery goals. This is a full-time, 35-hour-per-week position with a regular daytime schedule that includes an evening shift and rotating on-call responsibilities. The role requires availability outside the standard workday, including evenings, weekends, and holidays, to direct and support staff by phone or in person when needed. Hours, reporting structure, and location may change according to program needs. The position is based in Tarrytown, New York, and is mobile.

Requirements

Master’s degree in a relevant field or equivalent, and should be pursuing a limited permit or license. Relevant fields may include social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or another human services field.
Two years of relevant experience or equivalent.
Valid driver’s license held for at least three years, a driving record satisfactory to the insurance carrier with no more than six points, and compliance with the agency driver policy.
Agency drivers must be at least 21 years old.
Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
Basic computer knowledge, including typing, communication tools, scheduling tools, and web browsers.
Proficiency in Microsoft Office and database management systems.
Fluency in English, including reading, writing, and speaking.
Maintain clearance by applicable regulatory agencies as required.
Legally eligible to work in the United States without sponsorship.

Nice To Haves

Active and unrestricted limited permit or licensure in a respective field.
Spanish or Creole bilingual ability; bilingual candidates are eligible for a pay differential.

Responsibilities

Provide therapeutic interventions for mental health and substance use disorders.
Educate individuals about mental health, treatment, and recovery.
Teach coping skills for behavioral health symptoms and stress management.
Develop crisis management and relapse prevention plans.
Identify early warning signs and rapid intervention strategies.
Create individualized plans of care with client input.
Assist with discharge planning during hospitalization and provide follow-up care as needed.
Consult with team members and other specialists.
Participate in meetings with community agencies and service providers.
Prepare required reports and documentation.
Provide after-hours emergency coverage and crisis intervention as needed.
Respond to emergencies and follow safety protocols.
Complete and maintain required trainings under the CTI model.
Perform other duties as assigned.

Benefits

403(b) retirement plan with employer contribution after one year of service.
Flexible work arrangements, subject to business needs, including hybrid options.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
15 days of paid time off per year.
12 days of paid sick time per year.
11 employer-paid holidays per year.
Professional development, advancement opportunities, training programs, and support for certifications and continuing education.
Free EAP services.
Employee discounts on travel, hotels, movie tickets, theme parks, services, electronics, automobiles, shopping, and more.
Gym reimbursement through the employer’s medical insurance carrier.
Qualifying employer for Public Service Loan Forgiveness.