Behavioral Health Care Coordinator (Part-Time)

Wraparound Maryland • Salisbury, MD

18d • Hybrid

About The Position

Wraparound Maryland, Inc. is seeking a dedicated and culturally responsive Behavioral Health Care Coordinator to support Service Members, Veterans, and their Families (SMVFs) across Maryland’s Lower Shore region. This community-based initiative improves access to behavioral health support by identifying unmet needs early and removing systemic barriers to care. The Care Coordinator provides targeted screening for mental health, substance use, and co-occurring disorders, followed by non-clinical care coordination. This role serves as a crucial bridge for SMVFs—particularly those discharging from crisis, emergency, or inpatient settings—by navigating complex service systems and addressing practical challenges like rural geography, transportation, and stigma without duplicating reimbursable clinical treatment.

Requirements

• Culturally responsive
• Support Service Members, Veterans, and their Families (SMVFs)
• Non-clinical care coordination
• Navigate complex service systems
• Address practical challenges like rural geography, transportation, and stigma
• Conduct targeted screening for mental health, substance use, and co-occurring disorders
• Provide intensive follow-up and care coordination for individuals transitioning out of crisis, emergency department, or inpatient settings
• Arrange transportation
• Navigate rural service limitations
• Address stigma surrounding mental health
• Maintain strong working relationships with local behavioral health providers, Veterans Affairs (VA) resources, community organizations, and regional military networks
• Maintain accurate, non-clinical progress notes
• Track participant outcomes

Nice To Haves

• Experience with the Sheila Hixson Program
• Experience working with individuals discharging from crisis, emergency, or inpatient settings

Responsibilities

• Conduct standardized screenings for mental health, substance use, and co-occurring disorders to identify unmet needs among SMVFs.
• Accept and process outreach referrals from regional partner organizations.
• Guide participants through complex behavioral health and veteran service systems, ensuring warm handoffs and timely connections to appropriate community-based care.
• Provide intensive follow-up and care coordination for SMVFs transitioning out of crisis, emergency department, or inpatient settings to prevent gaps in support.
• Work directly with participants to resolve practical obstacles to care, including arranging transportation, navigating rural service limitations, and addressing stigma surrounding mental health.
• Maintain strong working relationships with local behavioral health providers, Veterans Affairs (VA) resources, community organizations, and regional military networks across the Mid-Shore counties.
• Maintain accurate, non-clinical progress notes and track participant outcomes in accordance with grant standards and organizational protocols.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed