Care Coordinator, Behavioral Health

Mass General BrighamDover, NH
$19 - $27Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. We are seeking a full-time, 40-hour substance use disorder (SUD) Care Coordinator to work onsite Monday through Friday from 8:00am to 5:00pm. As a SUD Care Coordinator, you'll provide non-clinical services, centered on the primary goal assisting patients with navigating recovery by evaluating the current needs and reducing the barriers that may be inhibiting their recovery journey. This role is all about creating a connection—fostering trust, offering guidance, and helping individuals find and follow their own recovery pathways. You will play a part of the continuum of care in addiction recovery treatment services by assisting patients with coordinating service needs to build and maintain a healthy recovery network. Additionally, you will assist with supporting clients trying to access appropriate levels of care that matches their needs. You must have excellent problem-solving skills; the ability to work independently and as part of an interdisciplinary team; the ability to apply risk management and problem-solving techniques to clinical situations; the ability to thrive in a fast-paced, team-oriented environment as well as feel comfortable working with clients in crisis situations. Having basic knowledge and understanding of current version of DSM and psychiatric medications is a plus. The SUD care coordinator will support the medication for addiction treatment office. We are looking for someone with a skillset/interest in working with corrections and women's health. This role will be directly supporting the recovery clinic which provides medication for alcohol and opioid disorder.

Requirements

  • Bachelor's Degree Business required or Bachelor's Degree Related Field of Study required
  • Five years of which two must be related to healthcare 5-7 years required
  • Excellent problem-solving skills
  • Ability to work independently and as part of an interdisciplinary team
  • Ability to apply risk management and problem-solving techniques to clinical situations
  • Ability to thrive in a fast-paced, team-oriented environment
  • Comfortable working with clients in crisis situations

Nice To Haves

  • Basic knowledge and understanding of current version of DSM and psychiatric medications
  • Skillset/interest in working with corrections and women's health

Responsibilities

  • Assess individual needs regarding social determinants of health
  • Coordinate care and connect clients with appropriate services and resources
  • Help clients build coping skills, self-determination, and personal empowerment
  • Work collaboratively with a multidisciplinary care team
  • Offer mentorship, advocacy, and coaching
  • Create a judgment-free, safe, and supportive environment.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses as applicable
  • Recognition programs
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