Behavioral Health Care Coordinator

Imagine Pediatrics•United States (Remote), TX

2d•$70,000 - $77,000•Remote

About The Position

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group dedicated to reimagining care for children with special healthcare needs. They provide 24/7 virtual-first and in-home medical, behavioral, and social care, collaborating with families, providers, and health plans to overcome barriers to quality care. Their approach enhances existing care teams by offering an additional layer of support with compassion and creativity, focusing on children with medical complexity. The primary location for this role is remote, with expected schedule requirements of Monday to Friday, 8:00 am - 5:00 pm and 10:30 am - 7:00 pm.

Requirements

Masters’ degree with major course work in social work or related field required
LMSW required
Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health required.
Experience working with pediatric population and family systems required
Proficiency in motivational interviewing practices and/or techniques; goal setting and intervention; assessment of needs
Knowledge of social work including crisis prevention and intervention
Experience with providing telehealth services
Knowledge of MS Office Suite and ability to work in online platforms
Strong knowledge of behavioral health principles and practices
Proficient in trauma-informed care practices
Strong knowledge of pediatric/adolescent mental health common signs and symptoms and able to identify difficulties with coping
Ability to work afternoons and evenings

Nice To Haves

Bilingual Spanish strongly preferred

Responsibilities

Monitor high-risk pediatric patients (up to 21 years old), some recently discharged from the hospital, ensuring appropriate follow-up and adjusting care plans as needed.
Conduct biopsychosocial assessments to address behavioral, social, emotional, and systemic needs of the patient and family.
Create and evaluate the effectiveness of the patient/family’s care plan and modify based on families evolving needs and goal progression.
Provide intervention that is consistent with the social/emotional/physical needs of patients and caregivers such as mental health crises, behavioral issues, and family conflict.
Facilitate case management and support that requires clinical expertise in various systems with focus on helping patients and families negotiate the complexities involved with a mental health diagnosis and potentially co-occurring medical conditions.
Resource validated external services requested by the family to meet behavioral and social needs such as social services agencies and behavioral specialists.
Provides interventions in response to crisis to de-escalate and stabilize patient and family members.
Provides psychoeducation on the nature of mental health diagnosis and progression, the importance of treatment adherence, and related information as appropriate.
Collaborate with external care team members regularly including school systems, specialists, and child welfare agencies as needed.
Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress.
Represent Imagine Pediatrics commendably to patients, families, providers, and community.
Performs other duties and assumes other responsibilities as assigned by manager.