Care Coordinator - Behavioral Health

Mental Health KokuaHonolulu, HI
Onsite

About The Position

Mental Health Kokua (MHK) is hiring a full-time Care Coordinator to support residents living in the Kauhale supportive housing community at the Iwilei Center on Oahu. This role focuses on helping residents maintain stability by coordinating health services, appointments, and essential resources that support recovery and independent living. In this role, you will work closely with residents, case managers, and community providers to ensure individuals have consistent access to care, transportation, benefits, and wellness supports. This position is ideal for individuals with experience in behavioral health, housing programs, or social services who want to make a meaningful difference in a supportive housing environment.

Requirements

  • High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate’s degree with 1 year experience
  • Bachelor’s in Social Work, Psychology, Human Services, or related field; experience with HMIS or care coordination platforms
  • Current TB clearance, CPR, and First Aid certification (or ability to obtain)
  • Must pass a criminal background check and drug screening
  • Able to lift up to 25 lbs and respond to facility-related needs
  • Ability to work assigned schedules in a community-based supportive housing environment
  • Work involves standing, walking, and occasional lifting
  • May involve coordination with community providers and transportation arrangements

Responsibilities

  • Schedule and track medical, psychiatric, and behavioral health appointments and support follow-through
  • Assist residents with benefits enrollment, transportation, and access to community services
  • Conduct regular check-ins and encourage participation in wellness activities and recovery supports
  • Monitor resident well-being and respond appropriately to emergencies or concerns
  • Maintain accurate records and update client information in HMIS, EMR, and internal systems
  • Coordinate with program staff, case managers, peer specialists, and external providers
  • Assist with on-site service events, wellness activities, and recovery-focused programming

Benefits

  • Medical & Vision Insurance (UHA or Kaiser)
  • Dental Insurance (HDS)
  • Supplemental Insurance (Aflac)
  • Pet Insurance
  • 403(b) Retirement Plan
  • Identity Theft & Legal Protection
  • Paid Leave & Holiday Pay
  • Public Service Loan Forgiveness (PSLF) eligibility
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