Behavioral Health Care Coordinator

evolvedMD • Salt Lake City, UT

2h • $24 - $27 • Remote

About The Position

The Behavioral Health Care Coordinator is a member of the Behavioral Health Team who advocates for patients by coordinating care, helping minimize waits for services, assessing patient needs, and increasing engagement in therapy and integrated services. The role directly supports Behavioral Health Managers (BHMs) by promoting effective engagement of patients referred for external support services. The coordinator works with BHMs in person and virtually, and engages with patients face-to-face and by telephone to provide education, emotional support, care navigation, and help accessing community and behavioral health resources. The position also includes follow-up, crisis intervention, discharge coordination, treatment planning, and accurate documentation. Candidates must reside in the Salt Lake City, Utah area and speak Spanish and English.

Requirements

• Bilingual Spanish/English speaking is required.
• Two or more years of experience in case management, care coordination, and/or behavioral health.
• Potential for competency in multiple electronic health record systems.
• Ability to manage time efficiently.
• Ability to work collaboratively with behavioral and physical health providers.
• Resourceful problem-solving skills, including knowing when to take charge and when to ask for guidance.
• Ability to learn, grow, and adapt in an evolving environment.
• Candidates must reside in the Salt Lake City, Utah area.

Nice To Haves

• Bachelor’s degree in a clinical behavioral health field, such as counseling or social work; listed as preferred.

Responsibilities

• Collaborate with Behavioral Health Managers in person and virtually to assess patient needs, support care plans and follow-up, and contribute to team-based treatment planning within the Collaborative Care Model.
• Engage with patients face-to-face and by telephone to provide education, emotional support, and assistance accessing community and behavioral health resources.
• Advocate for patients and help them navigate care and external support services.
• Use knowledge of common mental health disorders to provide informed care, timely follow-ups, and crisis intervention.
• Coordinate care during discharges from behavioral health hospitalizations.
• Maintain accurate and timely records of patient interactions in electronic health systems, following HIPAA and organizational reporting and confidentiality standards.
• Work independently in a fast-paced clinic and remote environment while building expertise in the Collaborative Care Model and promoting continuity and quality of care.

Benefits

• Eligible for performance-driven quarterly bonuses.
• $2,080 bilingual stipend.
• Medical, dental, and vision benefits.
• Employee Assistance Program (EAP).
• More than 200 hours of PTO/holiday time per anniversary year, increasing with tenure.
• Consistent schedule with no on-call work, nights, or weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level