Behavioral Health Associate - Days

Acadia•Knoxville, TN

About The Position

The Behavioral Health Associate provides personal care services to patients under the direction of clinical or nursing leadership. The role supports patient safety and well-being by maintaining a positive, supportive, structured, and comfortable environment. The associate observes patients, communicates significant observations to nursing staff, and helps patients engage in activities that support treatment goals. Depending on assignment, the role may also include assisting with activities of daily living, obtaining and documenting vital signs and measurements, facilitating educational and rehabilitative groups, and providing or coordinating transportation. The position requires timely and accurate documentation and assistance with follow-up paperwork related to incidents and events.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population of the facility.
First aid may be required depending on state or facility requirements.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Support patients’ well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, as specified by special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behaviors, and communicate significant observations to nursing staff.
As assigned, oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
As assigned, obtain and document patients’ vital signs, height, and weight.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions designed to encourage progress toward treatment goals.
Complete and maintain required documentation and assist with follow-up and paperwork related to facility incidents and events.
As needed, provide patient transportation or coordinate transportation with an appropriate staff member.
Acknowledge and work to resolve complaints when patient needs are not met, while maintaining a positive, empathetic, and professional attitude.
Perform other functions and tasks as assigned.