Behavioral Health Associate - Full time Days

Acadia Healthcare•Madison, WI

5d•Onsite

About The Position

Shorewood Behavioral Health is hiring a Behavioral Health Associate to provide personal care services to patients under the direction of clinical or nursing leadership. The role serves patients in adult or adolescent units and is scheduled for full-time day shifts from 7:00 a.m. to 7:30 p.m. The associate is expected to maintain a positive, empathetic, and professional approach, respond to patient concerns, and prioritize patient safety. The position is based at Shorewood Behavioral Health’s new hospital serving the Madison community. The associate supports patient well-being by helping maintain a safe, secure, comfortable, positive, and structured environment. Duties may include patient supervision and safety checks, observing and communicating behavior changes to nursing staff, assisting with daily living needs, recording clinical information, facilitating educational and rehabilitative groups, and helping patients work toward treatment goals. Additional tasks may include obtaining and documenting vital signs, height, and weight; completing incident-related follow-up paperwork; and providing or coordinating patient transportation.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population served by the facility is preferred.
First aid may be required based on state or facility requirements.

Responsibilities

Demonstrate urgency regarding patient safety and provide excellent customer service.
Support patient well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and supervise patients at 15-minute intervals, as specified by special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
Oversee or assist patients with activities of daily living, which may include toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
Obtain and document patients’ vital signs, height, and weight when assigned.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage progress toward treatment goals.
Complete and maintain required documentation, including follow-up and paperwork related to facility incidents and events.
Provide patient transportation or coordinate it with appropriate staff.
Acknowledge patient concerns and work to resolve complaints.
Perform other functions and tasks as assigned.