Behavioral Health Associate - Full time Days

Shorewood Behavioral Health•Madison, WI

About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role supports patients on adult or adolescent units and helps maintain a safe, secure, comfortable, positive, supportive, and structured environment. The associate interacts with patients, observes and communicates significant behavioral observations to nursing staff, supports treatment goals, and provides compassionate customer service. This position is full-time, with day hours from 7 a.m. to 7:30 p.m. A differential is available.

Requirements

High school diploma or equivalent required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.
First aid may be required depending on state or facility requirements.

Nice To Haves

Six months or more of experience working with the facility's specific patient population is preferred.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Help ensure patients' well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, as indicated by special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patients' medical records and maintain required documentation.
Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behaviors, and communicate significant observations to nursing staff.
Assist or oversee patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
Obtain and document patients' vital signs, height, and weight when assigned.
Facilitate educational and rehabilitative patient groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage achievement of treatment goals.
Assist with follow-up and paperwork related to incidents and events at the facility.
Provide patient transportation or coordinate transportation with appropriate staff when needed.
Acknowledge unmet patient needs and work to resolve complaints while maintaining a positive, empathetic, and professional attitude.
Perform other functions and tasks as assigned.