Behavioral Health Associate - Days

Acadia Healthcare•Knoxville, TN

About The Position

The Behavioral Health Associate provides personal care services to patients at the facility under the direction of clinical or nursing leadership. The role supports patient safety and well-being by helping maintain a positive, supportive, structured, safe, secure, and comfortable environment for patients, significant others, and staff. The Associate interacts with patients, observes their behavior, communicates significant observations to nursing staff, and documents clinical information in patient records. The role may also assist with activities of daily living, take and document assigned measurements, facilitate educational and rehabilitative groups, support treatment goals, assist with incident follow-up and paperwork, and provide or coordinate patient transportation. A positive, empathetic, and professional attitude and attention to patient concerns are expected.

Requirements

High school diploma or equivalent required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.
First aid may be required depending on state or facility requirements.

Nice To Haves

Six months or more of experience working with the facility’s specific patient population.

Responsibilities

Prioritize patient safety and provide excellent customer service.
Support patient well-being and maintain a positive, supportive, and structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, as indicated by special precautions or individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records.
Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe behavior, and communicate significant observations to nursing staff.
Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens, as needed.
Obtain and document patients’ vital signs, height, and weight when assigned.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage progress toward treatment goals.
Complete and maintain required documentation.
Assist with follow-up and paperwork related to incidents and events at the facility.
Provide patient transportation or coordinate transportation with an appropriate staff member, as needed.
Respond professionally and empathetically to customer needs and acknowledge and work to resolve patient complaints.
Perform other functions and tasks as assigned.