Behavioral Health Associate Program Manager

AKUA BEHAVIORAL HEALTH INC•Costa Mesa, CA

About The Position

The Behavioral Health Associate Program Manager is second-in-command to the Program Director and provides leadership and operational support across the program, with primary responsibility for evening and weekend coverage. The Associate Manager monitors staff performance, provides training and accountability, and ensures adequate staffing and coverage across all shifts, including timekeeping. The role ensures adherence to company policies, regulatory standards, and licensing requirements, and participates in hiring, interviewing, discipline, and termination in coordination with the Program Director. The Associate Manager responds to client issues and crises, participates in the on-call rotation, and serves as the primary point of contact when the Program Director is unavailable. The position also monitors program performance metrics and supports cost control within budgetary guidelines. The primary coverage schedule is the evening shift from 4:00 p.m. to 12:30 a.m. and weekends, with two rest days scheduled during the weekdays. The position is full-time, salaried, and exempt, with compensation up to $81,000 per year, including base salary and performance bonus.

Requirements

  • Bachelor’s degree in a relevant field is required.
  • At least 2 years of behavioral health experience.
  • At least 1 year of lead experience.
  • Valid California driver’s license.
  • Current health screen/physical and TB test clearance.
  • Current CPR/First Aid certificate.
  • Ability to pass Live Scan.

Nice To Haves

  • RADT/CADC/SUDCC credential or functional equivalent.
  • Master’s degree in a relevant field, such as Healthcare Administration, Business Administration, or Psychology.

Responsibilities

  • Provide leadership and operational support across the program as second-in-command to the Program Director.
  • Monitor staff duties and performance, provide ongoing training and accountability, and support consistent performance standards.
  • Ensure the program follows staffing guidelines and maintains adequate coverage on every shift, including timekeeping, with particular focus on evenings and weekends.
  • Ensure adherence to company policies, regulatory standards, and licensing requirements.
  • Participate in hiring and interviewing candidates within staffing guidelines, and oversee disciplinary actions and terminations in coordination with the Program Director.
  • Communicate and resolve client issues and crises promptly, participate in the on-call rotation, and act as the primary point of contact when the Program Director is unavailable.
  • Monitor program metrics to drive performance improvements and control staffing, scheduling, and operational expenses in accordance with budget guidelines.
  • Provide primary coverage during the evening shift and on weekends, maintaining leadership presence and operational continuity.

Benefits

  • Medical, vision, dental, and life insurance.
  • Paid time off, including sick and vacation time.
  • Equity shares.
  • Company car.
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