Program Manager - Behavioral Health Outpatient Program

Loudoun County Government•Sterling, VA

22h

About The Position

Loudoun County’s Department of Mental Health, Substance Abuse and Developmental Services is seeking a Program Manager to provide clinical, administrative, and operational leadership for the Eastern Loudoun Behavioral Health Outpatient Program. The program provides individual and group therapy to people with serious mental illness, substance abuse, and co-occurring substance use disorders. The manager is based at the Eastern Loudoun Outpatient Clinic and provides cross-coverage for the Leesburg Outpatient Clinic as needed. The Program Manager provides administrative and clinical supervision to program staff, including licensed clinicians and resident therapists working toward licensure. The manager supports staff development and evidence-based therapeutic practices, ensures documentation and service activities meet Department standards, and oversees the development of comprehensive Individual Service Plans in accordance with Virginia Code and DBHDS requirements. The role also involves collaboration with County courts, families, County programs, community partners, and other stakeholders to facilitate timely access to behavioral health treatment. The Program Manager oversees or interacts with four County Court Dockets and provides leadership and consultation on outpatient therapy services for people appearing before the General District Court. The position promotes person-centered engagement, motivational interviewing, continuity of care, and connection to other County behavioral health and substance abuse services. The successful candidate is a strategic leader with strong clinical judgment, organizational and communication skills, and a commitment to collaborative partnerships, quality improvement, staff development, and better outcomes through coordinated community-based care. Employment is contingent on successfully passing a pre-employment background check, including fingerprinting, credit, NCIC, DMV, and TB screening. A good driving record and a valid driver’s license in Virginia or a regional state of residence are required.

Requirements

Master’s degree in social work, counseling, psychology, human services, public administration, or a closely related behavioral health field.
Current independent clinical licensure in Virginia as an LCSW, LPC, LMFT, or LCP.
At least two years of progressively responsible experience providing behavioral health services, including work with individuals experiencing serious mental illness and/or co-occurring substance use disorders, or an equivalent combination of education and experience.
Good driving record and a valid driver’s license in Virginia or a regional state of residence.
Successful completion of a pre-employment background check, including fingerprinting, credit, NCIC, DMV, and TB screening.

Nice To Haves

Five years of progressively responsible behavioral health services experience, including work with individuals experiencing serious mental illness and/or co-occurring substance use disorders.
Two years of supervisory, program management, or leadership experience.
Experience administering or overseeing Discharge Assistance Program (DAP) funding, Local Inpatient Purchase of Service (LIPOS), or other state-funded behavioral health programs.
Experience administering federal or state behavioral health grants, including PATH or similar homeless outreach initiatives.
Knowledge of Virginia behavioral health regulations, discharge planning requirements, DBHDS performance measures, and community-based behavioral health systems.
Bilingual English and Spanish candidates are strongly encouraged to apply.

Responsibilities

Oversee the Eastern Loudoun Behavioral Health Outpatient Program and provide administrative, clinical, and operational leadership.
Provide administrative and clinical supervision to clinical staff, offer clinical consultation, and promote professional development and evidence-based practices.
Oversee or interact with the Adult Behavioral Health, Recovery, Veterans, and Juvenile Behavioral Health County Court Dockets, ensuring compliance with Virginia Code, DBHDS standards, and County policies related to continuity of care.
Oversee outpatient substance abuse services for individuals with serious mental illness and co-occurring disorders.
Develop collaborative relationships with MHSADS programs, including Case Management, Psychiatry Services, Nursing, Discharge Planning, and Crisis Services, as well as DBHDS, regional partners, community organizations, and other stakeholders.
Monitor program performance, quality improvement initiatives, contract compliance, data collection, and program outcomes.
Respond to customer service concerns and ensure timely, effective resolution of identified issues.
Ensure services comply with applicable regulations, policies, and procedures; identify opportunities to improve service delivery and documentation standards.
Attend treatment team meetings and facilitate staff meetings to communicate Program, Department, and County updates.
Provide clinical consultation to staff and other Department programs.
Manage staff performance and complete annual performance reviews.
Perform other duties as assigned.