Behavioral Health Administrative Assistant

Cahaba Medical Care Foundation•Centreville, AL

5d•Onsite

About The Position

Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, Shelby, Marengo, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. The purpose of this role is to provide administrative, clerical, and operational support in a behavioral health setting so that clinicians can focus on patient care and patients have an organized, efficient experience.

Requirements

Knowledge of behavioral health and social work concepts
Excellent organizational, interpersonal and communication skills
Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe)
Project coordination experience
Ability to work well with various levels of internal management and staff as well as outside vendors and clients
High level of flexibility and willingness to help with the daily tasks

Responsibilities

Makes arrangements for meeting and trainings, as needed
Provide quality customer service
Serves as the contact person for the Behavioral Health Department/SUD Program
Screen calls, emails, and other correspondence sent from reception
Manage multiple clinical and meeting calendars for Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator
Functions as administrative support for Director of Behavioral Health and SUD Coordinator
Organize, maintain, and file digital files and records
Prepare and edit correspondence, reports, spreadsheets, and presentations
Complete special projects as assigned
Assisting with other overflow work as directed by the Director of Behavioral Health
Prompt, Regular attendance at the office
Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with hard deadlines and quick turnaround times.
Manages MAT Referral Spreadsheet to ensure accuracy and up-to-date information
Schedules suboxone intake and MAT Clinic appointments for all CMC locations (Centerville, West End, Bessemer)
Contacts behavioral health patients on behalf of the Director and SUD Coordinator, as needed
Maintains registries (suboxone, behavioral health, School based health referral, psych consult, mental health hotline) for the Director of Behavioral Health
Receives and processes referrals for the Behavioral Health Department
Completes monthly medicaid verifications for patients enrolled in the Ryan White Program
Inputs Ryan White Data in monthly/quarterly reports, update spreadsheets as needed
Assist in scheduling Ryan White patients for initial intakes, follow ups and missed appointments
Any other duties as assigned by the Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator