Beauty Services Manager

Canyon Ranch • Spicewood, TX

3d

About The Position

The Beauty Services Manager leads the daily operations of Canyon Ranch Austin’s Salon and Skincare departments. The role provides direction, mentorship, and support to aestheticians, stylists, nail technicians, beauty service agents, and department leadership. The manager supports an exceptional guest experience, develops team members, oversees department performance and financial operations, and helps enhance beauty programming, services, and retail initiatives. The position also ensures cleanliness, safety, and operational standards across the departments.

Requirements

• 3–5 years of experience in salon, skincare, spa, beauty, hospitality, or a related leadership role, with a strong understanding of guest-focused operations.
• Ability to lead, coach, and develop a team while fostering accountability, collaboration, and exceptional service.
• Strong business and financial acumen, including experience managing budgets, controlling expenses, forecasting revenue, and driving retail and service performance.
• Sound judgment and decision-making, with the ability to work independently, implement policies and procedures, and resolve operational or guest concerns.
• Excellent organizational, communication, and problem-solving skills, with the ability to balance multiple priorities in a fast-paced environment.
• High school diploma or equivalent.
• Comfort performing light physical tasks, including lifting up to 25 pounds, while maintaining a hands-on leadership presence.

Responsibilities

• Lead daily operations of the Salon and Skincare departments and support department team members and leadership.
• Onboard, train, coach, and develop team members while promoting engagement, accountability, and exceptional guest service.
• Support an outstanding guest experience by resolving concerns, accommodating requests, maintaining a visible presence, and assisting with daily service operations.
• Manage scheduling, payroll, budgeting, inventory control, revenue monitoring, and staffing to meet business demands.
• Develop and enhance beauty programming in partnership with vendors, including promotional events, treatment and retail initiatives, and sales performance coaching.
• Maintain cleanliness, safety, and operational excellence; oversee facility conditions, ensure compliance with department procedures, and coordinate maintenance needs with Facilities.

Benefits

• Use of services and facilities, including the spa, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.
• Health, dental, and vision plans after 30 days of employment.
• 25 days of personal and holiday time off, including vacation, sick time, and holidays.
• Supplemental health care options, including accidental, critical illness, and hospital care.
• Employer-paid life insurance.
• Employee Assistance Program.
• Paid maternity leave.
• Supportive, collaborative work environment with opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED