Beauty Sales - La Mer - Westfarms
About The Position
As a member of the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role involves understanding customer needs and maximizing sales across on-trend and luxury beauty brands. The employee is expected to be knowledgeable about beauty trends, makeup, and skincare, and to build a customer following both in-store and digitally. The position includes providing makeup applications and skincare analyses, recommending products based on customers’ beauty goals, achieving sales goals through in-store and digital selling, and supporting department events and services. The employee also helps keep the department organized and clean, develops product and industry knowledge through training, processes sales and returns, and builds customer loyalty through Nordstrom Rewards accounts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and interest in using networking and technology.
- Ability to work a flexible schedule based on business needs, including evenings and weekends.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for customers.
- Set and achieve in-store and digital sales goals using selling tools, including text and social media.
- Book appointments and drive sales for in-store Beauty events and services.
- Keep the department organized, clean, and customer-ready.
- Keep up with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
- Manage sales, refunds, and exchanges.
- Build customer loyalty by opening new Nordstrom Rewards program accounts.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program (EAP) resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
