Seasonal Beauty Sales - Fragrances - Westfarms

Nordstrom•Farmington, CT
•Onsite

About The Position

In Nordstrom’s Beauty Department, this role creates personalized beauty experiences for customers and supports a passionate team. The employee engages customers to understand their needs and maximize sales across on-trend and luxury beauty brands. The position calls for an interest in beauty trends, makeup, and skincare, along with the ability to build a customer following in-store and digitally. Work includes makeup applications, skincare analyses, product recommendations, sales and digital selling, appointment booking, and support for in-store beauty events and services. The employee also helps keep the department organized and customer-ready, stays current through Nordstrom and brand-partner training, and handles sales, refunds, and exchanges while building customer loyalty.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with an interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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