Beauty Sales - Dior - St John's Town Center

Nordstrom•Jacksonville, FL

2d•$20 - $21•Onsite

About The Position

As a member of Nordstrom’s Beauty Department and beauty community, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales for on-trend and luxury beauty brands. You will provide makeup and skincare recommendations, build customer relationships in-store and digitally, and help maintain an inclusive, welcoming, customer-ready department. Nordstrom and brand partners provide training to support ongoing knowledge of beauty trends, products, and the industry.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools such as text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.