Beauty Sales - Dior - St John's Town Center

Nordstrom•Jacksonville, FL

16h

About The Position

As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers and help maximize sales for luxury and on-trend beauty brands. The role focuses on understanding customer needs, providing makeup and skincare recommendations, and building a customer following both in-store and digitally. You will work with a passionate team to create an inclusive environment, meet sales goals, promote beauty events and services, and maintain a customer-ready department.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Maintain department organization and cleanliness so it is customer-ready.
Keep current with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.