Beauty Sales - Estée Lauder - Bellevue Square

Nordstrom•Bellevue, WA

1d•Onsite

About The Position

As a member of Nordstrom’s Beauty Department and beauty community, the Beauty Sales employee creates personalized beauty experiences for customers, helps them feel their best, and contributes to a passionate team. The role engages customers to understand their needs and maximize sales for on-trend and luxury beauty brands. It is suited to someone passionate about beauty trends, makeup, and skincare who can build a customer following in-store and digitally. The employee conducts makeup applications and skincare analyses, recommends products in line with customers’ beauty goals, and works with team members to maintain a welcoming, inclusive environment. The role includes achieving sales goals through in-store and digital selling, booking appointments and supporting beauty events and services, maintaining a clean and organized department, staying informed about products and trends through training, processing sales and returns, and building customer loyalty.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges.
Build customer loyalty by opening new Nordstrom Rewards program accounts.