Beauty Sales - Jo Malone London - Fashion Mall at Keystone

Nordstrom•Indianapolis, IN

1d•$19 - $20•Onsite

About The Position

As a member of the Nordstrom Beauty community, you will create personalized beauty experiences for customers and contribute your unique skills to a passionate team. The role involves understanding customer needs and maximizing sales across on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve in-store and digital sales goals using selling tools, including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.