Beauty Sales Consultant

CVS Health•Cambridge, MA

2d•$17 - $26

About The Position

CVS Health is seeking a sales-oriented Beauty Sales Consultant to serve as the primary beauty advisor to customers in the store’s beauty zone. The consultant provides friendly, knowledgeable, personalized sales service, shares beauty trends and techniques, recommends products based on customer needs, and works to build lasting customer relationships and sales baskets. The role includes explaining product usage and benefits, participating in sales programs and events, supporting CVS Beauty Club promotions, and maintaining beauty displays and promotional materials. The consultant keeps the assigned area stocked, merchandised, clean, and compliant with hygiene, tester sanitation, hazardous waste disposal, and tool-cleansing policies. The consultant completes onboarding and ongoing training, maintains current product and sales knowledge, works toward sales budgets and goals, and follows company policies and appearance guidelines. The role requires standing or moving through much of the work period, reaching and handling objects, and performing manual tasks such as ear piercing. The position is full-time, with 40 anticipated weekly hours.

Requirements

Sales-oriented.
Ability to use sales data alongside product and brand knowledge to meet sales and beauty service goals.
Strong interpersonal, organizational, and communication skills.
Goal-driven, with the ability to multitask.
Ability to work independently and as part of a team in a fast-paced environment, handle multiple priorities, and quickly learn procedures.
Availability to work a flexible retail schedule that may include mornings, evenings, weekends, extended hours, and peak hours.
Ability to perform the tasks described in the job posting.
Willingness and ability to perform ear-piercing services in all stores; training and certification will be provided.
At least 18 years old.

Nice To Haves

Prior beauty sales experience.
Current knowledge of beauty products and brands.
Strong passion for beauty.
High school diploma or equivalent.
Bilingual English and Spanish ability for specific CVS stores.

Responsibilities

Engage customers in the beauty zone and provide personalized sales service based on their needs.
Use upselling, suggestive selling, follow-up contact, and product recommendations to build customer relationships and sales.
Answer customer questions in detail and use product knowledge to support sales.
Explain product usage and benefits and use the CVS beauty monthly sampling program to build customer relationships.
Participate in company sales programs and events, discuss CVS Beauty Club programs, and communicate promotions.
Create and maintain product displays, end caps, and beauty-specific promotional materials.
Keep the assigned beauty area stocked, well-merchandised, clean, and compliant with hygiene standards.
Follow CVS tester sanitation, hazardous waste disposal, and tool-cleansing policies.
Complete initial 30/60/90-day onboarding and ongoing sales, product, and skills training.
Execute the sales plan, meet the sales budget, and track progress toward sales goals.
Participate in sales training meetings and conference calls about programs, promotions, products, launches, goals, and customer care.
Maintain a professional appearance in accordance with company guidelines.
Keep current with beauty trends and continue developing product knowledge and customer service skills.
Perform ear-piercing services in stores where required.