Beauty Counter Manager - Dior - Town Center at Boca Raton

Nordstrom • Boca Raton, FL

5d • $27 - $28 • Onsite

About The Position

The Beauty Counter Manager works in Nordstrom’s Beauty Department and serves as both a salesperson and teacher, maximizing sales for the assigned beauty brand. The role involves creating personalized beauty experiences, building an in-store and digital customer following, and contributing to a welcoming, inclusive team environment. The position is for the Dior counter at Town Center at Boca Raton.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, including providing a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; handling bulky or awkward items and reaching to lift them above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner trainings.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

• Medical, vision, and dental benefits.
• Retirement benefits, including a 401(k).
• Paid time away, PTO accruals, and holidays.
• Life insurance and disability insurance options.
• Merchandise discount.
• Employee Assistance Program (EAP) resources.
• May be eligible for performance-based incentives or bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed