Beauty Counter Manager - Alderwood Mall

Nordstrom•Lynnwood, WA

8d•Onsite

About The Position

Nordstrom is hiring Beauty Counter Managers for luxury beauty brands. In the Nordstrom Beauty Department, the role is focused on creating personalized beauty experiences for customers as part of a passionate team. The Beauty Counter Manager has a dual role as salesperson and teacher, maximizing sales for an assigned beauty brand. The role suits results-oriented candidates who enjoy commissioned sales, follow beauty trends, and can build a customer following in-store and digitally. The position includes makeup applications and skincare analyses, customer product recommendations, sales goal achievement, vendor event coordination, and relationship-building. Managers also maintain an organized, clean, customer-ready department, stay current through Nordstrom and brand-partner training, and support customer loyalty by managing transactions and opening Nordstrom Rewards accounts. The role requires continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, reaching, and hand use. It also involves handling bulky or awkward merchandise, reaching above the head, and regularly lifting up to 10 pounds and occasionally up to 25 pounds. The listed hourly pay range is $27.00–$28.10. Beauty sales roles typically receive 3% commission; this position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items; reaching above the head; and lifting up to 10 pounds regularly and up to 25 pounds occasionally.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain strong vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.