Beauty Counter Manager - Bellevue Square

Nordstrom•Bellevue, WA

2d•Onsite

About The Position

Nordstrom is hiring Beauty Counter Managers for brands including Beauty Rituals, Biologique Recherche, Chantecaille, and Valentino. In the Nordstrom Beauty Department, the role is to create personalized beauty experiences for customers and contribute to a passionate, inclusive team. The position combines selling and teaching, with a focus on maximizing sales for an assigned beauty brand. Successful candidates are results-oriented, passionate about beauty trends, and able to build a customer following both in-store and digitally. The role includes helping customers with makeup applications and skincare analyses, recommending products, achieving sales goals, managing vendor events and promotions, maintaining vendor relationships, and keeping the department organized and customer-ready. Employees receive training from Nordstrom and luxury brand partners on beauty trends, products, and industry knowledge. The posted hourly pay range is $27.00–$28.10, and Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain strong vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.