Beauty Counter Manager - Laura Mercier - The Village at Corte Madera

Nordstrom•Corte Madera, CA

7d•$29 - $30•Onsite

About The Position

The Beauty Counter Manager works in Nordstrom’s Beauty Department, creating personalized beauty experiences and maximizing sales for the assigned luxury beauty brand. The role combines selling and teaching: providing beauty guidance, building customer relationships in-store and digitally, and contributing to a welcoming, inclusive team environment. The manager conducts makeup applications and skincare analyses, recommends products based on customers’ goals, and works toward personal and counter sales goals using in-store and digital selling tools, including text and social media. The role also manages vendor events and promotions, maintains vendor relationships, keeps the department organized and customer-ready, and builds customer loyalty through Nordstrom Rewards accounts. Employees receive training from Nordstrom and luxury brand partners to stay current on products and industry knowledge. This position requires a flexible schedule based on business needs, including evenings and weekends. Physical demands include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing and reaching, frequent hand use, and lifting merchandise weighing up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay range is $28.50–$29.65, with a 3% commission typically received for Beauty sales roles. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, including providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.