Beauty Concierge - The Mall in Columbia

Nordstrom•Columbia, MD

3d•$17 - $18

About The Position

The Beauty Concierge is detail oriented, results driven, and committed to providing outstanding customer service. The role supports customers and employees by assisting with cosmetic inquiries and products, sharing knowledge of the cosmetics area, and serving as a general store resource. The position also involves maintaining confidentiality and making deliveries to customers.

Requirements

Ability to communicate clearly and professionally with coworkers and customers.
Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
Strong decision-making and problem-solving skills.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Greet and direct customers.
Assist customers with cosmetic inquiries, products, and a variety of other services.
Use knowledge of the cosmetics area to provide customers and employees with information and directions.
Support store operations by serving as a general store resource for customers and employees.
Maintain a high level of confidentiality.
Make deliveries to customers.
Suggestively sell and connect customers to salespeople.