Beauty Advisor-Guerlain

Saks • Troy, MI

5d

About The Position

The Beauty Advisor is responsible for delivering outstanding customer service, growing individual and vendor-line sales, establishing and maintaining customer relationships, collaborating effectively with team members, and developing new Neiman Marcus accounts. The role follows company standards and procedures and reports to the Cosmetics Selling Manager. It includes participating in in-house training, supporting pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. The Beauty Advisor uses Neiman Marcus’s clienteling system to manage and grow their own business.

The advisor serves as a brand expert and department representative, providing an exceptional customer experience from initial approach and product application through sale and follow-up. They maintain a clean, tidy, welcoming counter and act as a liaison between Neiman Marcus and the designated Account Executive. The position requires professional makeup and treatment consultation and application, as well as the ability to meet sales goals in a fast-paced retail environment.

The role offers career advancement opportunities across retail, distribution, digital, and corporate areas of a multi-brand luxury retailer, along with an employee discount and benefits for eligible full-time employees. The listed salary range is $13.73–$18.00; actual starting pay depends on work location, experience, and other job-related factors.

Requirements

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
• Ability to learn and use Neiman Marcus online clienteling tools and proprietary software.
• Attention to detail, initiative, and a positive approach to the work environment.
• Ability to work collaboratively and independently to drive a successful business.
• Sound business judgment and organizational ability.
• Professional makeup and treatment consultation and application skills.

Responsibilities

• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
• Achieve and exceed individual, vendor-line, event, and department sales goals.
• Build and maintain strong customer relationships as a brand expert and department representative.
• Serve as a liaison between Neiman Marcus and the designated Account Executive.
• Use the online clienteling resource to record and maintain client information and preferences.
• Deliver an exceptional customer experience from approach and application through closing the sale and customer follow-up.
• Maintain a clean, tidy, welcoming, and properly merchandised counter.
• Participate in in-house training programs and support pre-booked facial consultation events.
• Establish new Neiman Marcus accounts and drive individual business.
• Provide professional makeup and treatment consultation and application.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, including critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed