Beauty Advisor-Guerlain
About The Position
The Beauty Advisor provides outstanding customer service, builds individual and vendor-line sales, develops customer relationships, and establishes new Neiman Marcus accounts while following company standards and procedures. Under the direction of the Cosmetics Selling Manager, the role includes participating in in-house training programs and pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. The Beauty Advisor uses Neiman Marcus’s clienteling system to manage and grow their own business. The position focuses on delivering an exceptional customer experience throughout the sales process, from the initial approach and product application through closing and follow-up. The Beauty Advisor represents the brand and department, works with team members and the designated Account Executive, and maintains a clean, tidy, welcoming selling area.
Requirements
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Previously demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment requiring substantial multitasking with minimal supervision.
- Ability to learn and use Neiman Marcus online clienteling tools and proprietary software.
- Attention to detail, initiative, and a positive approach to the working environment.
- Ability to work well with others and independently to drive a successful business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultation and application.
Responsibilities
- Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor-line, event, and department sales goals.
- Build and maintain customer relationships as a brand expert and department representative.
- Represent Neiman Marcus positively when liaising with the designated Account Executive.
- Use the online clienteling resource to record and maintain client information and preferences.
- Provide an exceptional customer experience from approach and application through sale and follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised counter.
- Participate in in-house training programs and pre-booked facial consultation events.
- Establish new Neiman Marcus accounts and develop individual business.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
