Beauty Advisor - Trend Beauty, Arrowhead Towne Center - Part Time

Macy's • Glendale, AZ

1d • Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role involves educating customers, offering product advice and demonstrations, providing tailored consultations that may include makeup application and skincare recommendations, and staying current on beauty products and trends. The Beauty Advisor builds and manages customer relationships through follow-up, virtual outreach, and personalized service, with the goals of exceeding customer expectations and achieving sales goals.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. They welcome and engage customers, maintain a clean, organized, and shoppable counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits, support colleagues, and work collaboratively to deliver strong customer and store results.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

• Build customer relationships and provide personalized beauty consultations, product recommendations, demonstrations, and education.
• Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals by delivering exceptional customer service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and maintain current product knowledge through training and vendor education.
• Keep the beauty counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Collaborate with colleagues to support customers and communities and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed