Beauty Advisor - Trend Beauty, San Bernardino Inland Center - Part Time

Macy's•San Bernardino, CA

1d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a trusted beauty expert, creating personalized and inspiring shopping experiences that build customer confidence and drive sales. The role includes offering beauty advice, demonstrating products, and providing tailored consultations that may include makeup application and skincare recommendations. Advisors use product knowledge and awareness of current trends to introduce customers to products suited to their needs and style. The role focuses on building lasting customer relationships and a loyal client base through consistent follow-up, virtual outreach, and personalized service. Advisors work toward sales goals while maintaining an organized, shoppable counter and sales floor, keeping current on new products and promotions, and collaborating with colleagues to deliver a welcoming customer experience. This is a part-time position at Macy’s San Bernardino Inland Center. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to deliver personalized beauty experiences by building relationships, identifying customer needs, demonstrating product application, and explaining beauty products.
Ability to drive sales and client loyalty while maintaining an organized sales space and staying current through training and vendor education.
Ability to effectively use point-of-sale technology and digital tools.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Welcome customers and provide personalized beauty consultations, product recommendations, demonstrations, and education.
Build customer relationships and loyalty through follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, learn about new arrivals and best-selling items, and stay current on trends and promotions.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support colleagues through honest, caring, and collaborative teamwork.
Maintain dependable attendance and punctuality, with availability for days, evenings, weekends, and holidays.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice