Beauty Advisor

Ulta Beauty, Inc. • Buffalo, NY

11d • Onsite

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by identifying individual needs, handling cashier tasks, stocking merchandise, maintaining store cleanliness, and completing assigned duties. The role supports the leadership team by contributing to sales and in-store events, guest service, and compliance with operating procedures. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge.

The BA engages guests, recommends products and services, performs makeup applications and skincare analysis, supports appointments and in-store events, and helps meet sales and loyalty goals. The role also includes operational work such as replenishment, merchandising, inventory, shipment processing, maintaining store standards, and following loss prevention practices. The position requires a flexible schedule including days, evenings, weekends, and holidays, and involves continuous movement and physical tasks throughout the store.

The high school diploma and one year of relevant work experience (or equivalent combination of education and relevant experience) are preferred. Pay is $16.00–$20.00 per hour, with exact pay based on relevant factors. Eligible associates may earn overtime as required by law. Full-time associates are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time associates are eligible for dental, vision, life, and disability benefits.

Requirements

• High school diploma preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.
• Passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to perform the physical activities described, including frequent standing, bending, pulling, pushing, reaching, twisting, and handling or moving up to 25 pounds.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Provide exceptional guest service by greeting and engaging guests, personalizing assistance, answering questions, communicating promotions, and recommending products or services.
• Handle customer service, sales, refunds, exchanges, and assistance with online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category training.
• Follow company policies, procedures, standards, and dress code.
• Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
• Maintain store cleanliness and standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Complete merchandise resets, planograms, displays, physical inventory procedures, and shipment processing using company technology and practices.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability benefits.
• Part-time positions: dental insurance, vision insurance, life insurance, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed