Beauty Advisor

Saks•Beverly Hills, FL

About The Position

The Beauty Advisor provides outstanding customer service, builds individual and vendor-line sales, establishes and maintains customer relationships, works effectively with team members, and develops new Saks Fifth Avenue accounts while adhering to company standards and procedures. Reporting to the Cosmetics Selling Manager, the role includes participating in in-house training programs, supporting pre-booked facial consultation events, maintaining a properly merchandised counter, and closing retail sales. The Beauty Advisor uses Saks Fifth Avenue’s clienteling system to manage and grow their own business. The role focuses on delivering an exceptional customer experience from initial approach through product application, sale, and follow-up. The Beauty Advisor serves as a brand expert and department representative, maintains a welcoming selling area, and acts as a liaison between Saks Fifth Avenue and the designated Account Executive.

Requirements

  • At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Demonstrated successful sales experience, including exceeding quota.
  • Ability to work in a fast-paced, team-oriented environment requiring multitasking with minimal supervision.
  • Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
  • Attention to detail, initiative, and a positive approach to work.
  • Ability to work well with others and independently to drive business.
  • Sound business judgment and organizational ability.
  • Ability to provide professional makeup and treatment consultation and application.

Responsibilities

  • Model Saks Fifth Avenue’s Greet, Relate, Exceed, Attend, and Thank principles.
  • Achieve and exceed individual, vendor-line, event, and department sales goals.
  • Build and develop customer relationships while providing a consistently high level of customer service.
  • Represent Saks Fifth Avenue positively as a liaison with the designated Account Executive.
  • Use the online clienteling resource to record and maintain client information and preferences and grow business.
  • Provide an exceptional customer experience, from approach and application through closing the sale and customer follow-up.
  • Maintain a clean, tidy, welcoming, and properly merchandised counter.
  • Participate in in-house training programs and support pre-booked facial consultation events.
  • Establish new Saks Fifth Avenue accounts and work effectively with other team members.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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