Beauty Advisor

Ulta Beauty, Inc. • Dover, DE

10h • Onsite

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by identifying their individual needs, completing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and performing assigned duties. The role supports store leadership in performance, guest service, and compliance with operating procedures. It requires a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge.

The BA helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. They welcome and assist guests, recommend products and services, handle customer transactions and online orders, perform makeup applications and skincare analyses, demonstrate products, and support appointments and in-store events. The position also includes ongoing product learning, training, teamwork, maintaining merchandise and store standards, completing operational and inventory tasks, and protecting company assets.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility and coordination throughout the store, frequent standing and other movements, and lifting, carrying, or moving items weighing up to 25 pounds.

Requirements

• High school diploma is preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Demonstrated passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Provide exceptional guest service by greeting and engaging guests, personalizing service, answering questions, communicating promotions, and recommending products and services.
• Handle customer service, sales, refunds, exchanges, and online orders courteously.
• Perform makeup applications, skincare analyses, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training and professional development.
• Follow Ulta Beauty policies, procedures, standards, and dress code.
• Keep the assigned work area replenished, signed, and faced, and ensure testers are available.
• Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, displays, physical inventory, and shipment processing using company technology and best practices.
• Protect company assets by following loss prevention practices and providing guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed