Beauty Advisor

Ulta Beauty, Inc. • Rancho Santa Margarita, CA

22h • Onsite

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by understanding individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The BA supports store leadership by contributing to sales and in-store events, delivering guest service, and following operating procedures and compliance standards. The position calls for enthusiasm for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge.

The BA helps meet or exceed store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink. The role includes greeting and assisting guests, recommending products and services, handling sales and returns, assisting with online orders, performing makeup applications and skincare analysis, demonstrating products, booking appointments, and supporting services and events. The BA stays informed about products and services, participates in training, and collaborates with store colleagues.

Operational responsibilities include following company policies and dress code, replenishing and maintaining assigned merchandise areas, keeping the store clean, supporting resets and displays, participating in inventory and shipment processing, and protecting company assets. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, along with continuous movement and frequent physical activity during shifts.

Requirements

• High school diploma is preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Provide a guest-friendly experience by greeting and engaging guests, personalizing service, answering questions, explaining promotions, and recommending products and services.
• Handle customer service, sales, refunds, exchanges, and online-order assistance courteously.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training and professional development.
• Follow company policies, procedures, standards, and dress code.
• Keep assigned areas replenished, signed, and faced, and ensure testers are available.
• Maintain store cleanliness and standards in the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using company technology and practices.
• Protect company assets by following loss-prevention practices and providing guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED