Beauty Advisor

Ulta Beauty, Inc. • Derby, KS

13d • Onsite

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by engaging with them to understand their needs, answering questions, recommending products and services, and supporting sales and in-store events. The role also includes cashiering, assisting with online orders, keeping merchandise stocked and presentable, maintaining store cleanliness, and completing assigned operational tasks. The BA supports store leadership through a focus on sales and performance, guest service, and compliance with operating procedures. A passion for beauty, strong guest service, and the ability to learn and communicate product knowledge are important to the role.

The BA contributes to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink. They help create an inclusive environment, collaborate with store managers and associates, participate in ongoing training, and follow Ulta Beauty policies, standards, and best practices. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and frequent mobility and physical activity throughout the store.

Requirements

• Demonstrated passion for guest service and competency for selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to remain mobile and perform frequent standing, bending, pulling, pushing, reaching, twisting, lifting, carrying, and moving objects up to 25 lbs. during a shift.

Nice To Haves

• High school diploma preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience preferred.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omnichannel sales, and retail shrink.
• Greet and engage guests, personalize service, answer questions, communicate promotions, and recommend complementary products and services.
• Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about new and existing products and services, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category education and other training.
• Follow Ulta Beauty policies, procedures, standards, and dress code.
• Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
• Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing and advertising displays, physical inventory, and shipment processing and unloading.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED