Beauty Advisor

Ulta Beauty, Inc. • Warwick, RI

20h

About The Position

The Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their individual needs, handling cashier tasks, keeping merchandise stocked, maintaining store cleanliness, and completing assigned tasks. The role supports store performance, guest service, and operational processes, and calls for a passion for beauty, strong service skills, and the ability to learn and communicate product knowledge.

Beauty Advisors help guests discover products and services, make recommendations, perform makeup applications and skincare analyses, and conduct product demonstrations. They contribute to sales and loyalty goals, support appointments and in-store events, and collaborate with store leaders and associates. They also maintain merchandising and cleanliness standards, follow company policies and loss-prevention practices, and participate in training and operational tasks.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Work involves continuous mobility and object handling, frequent standing and bending, and lifting, carrying, or moving up to 25 pounds during a shift.

Requirements

• A high school diploma is preferred.
• One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
• Demonstrated passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Provide exceptional guest service by greeting and engaging guests, personalizing service, answering questions, communicating promotions, and recommending complementary products or services.
• Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
• Perform makeup applications, skincare analyses, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services and learn their ingredients and benefits.
• Maintain prompt and regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training, including brand and category education.
• Follow Ulta Beauty policies, procedures, standards, and dress code.
• Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
• Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing and advertising displays, inventory procedures, and shipment processing and unloading.
• Use Ulta Beauty technology and best practices in assigned tasks.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED