Beauty Advisor

Ulta Beauty, Inc. • Louisville, CO

10h

About The Position

The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by learning their individual needs, offering product and service recommendations, performing cashier tasks, replenishing merchandise, maintaining store cleanliness, and completing assigned duties. The BA supports store performance, guest service, and compliance with operating procedures and standards. The role calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge.

The position involves engaging guests, answering product and service questions, handling transactions and online orders, performing makeup applications and skincare analyses, demonstrating products, booking appointments, and supporting services and in-store events. The BA also contributes to sales and loyalty goals, participates in training, collaborates with store associates, maintains assigned areas and testers, helps with merchandising and shipments, and follows loss-prevention practices.

The role requires a flexible schedule that includes days, evenings, weekends, and holidays. Work involves continuous mobility and object coordination, frequent standing and other physical movements, and lifting, carrying, or moving up to 25 pounds. Full-time associates are eligible for paid time off and health, dental, vision, life, and disability benefits. Part-time associates are eligible for dental, vision, life, and disability benefits.

Requirements

• Passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Greet and engage guests, personalize service, answer questions, explain promotions, and recommend complementary products and services.
• Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
• Perform makeup applications, skincare analyses, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about products and services and their ingredients and benefits.
• Maintain prompt, regular attendance.
• Support an inclusive environment for teammates, peers, and guests.
• Explain the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training and professional development.
• Follow company policies, procedures, standards, and dress code.
• Replenish, sign, and face assigned work areas and ensure testers are available.
• Maintain store cleanliness and standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Help complete merchandise resets, planograms, displays, inventory procedures, and shipment processing and unloading.
• Protect company assets by following loss-prevention practices and providing guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED