Beauty Advisor
About The Position
The Beauty Advisor (BA) provides an exceptional experience for Ulta Beauty guests by identifying their individual needs, performing cashier tasks, keeping fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The BA supports the leadership team by contributing to sales and in-store events, delivering guest service, and following operating procedures and compliance standards. The position calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The BA helps achieve store goals for retail and service sales, guest loyalty, omni-channel sales, and shrink. The role includes greeting and assisting guests, recommending products and services, handling transactions and online orders, demonstrating products, supporting appointments and events, and staying informed about products and services. The BA also collaborates with coworkers, participates in training, maintains merchandise and store standards, supports inventory and shipment tasks, and follows loss-prevention practices. The schedule is flexible and includes days, evenings, weekends, and holidays. Work involves frequent movement around the store and physical tasks such as standing, bending, pushing, pulling, reaching, twisting, and moving items up to 25 pounds. The pay range is $15.00–$20.00 per hour. Eligible associates may earn overtime as required by law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.
Requirements
- High school diploma is preferred.
- One year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.
- Demonstrated passion for guest service and competency in selling.
- Proficiency with basic technology, such as point-of-sale systems and Apple devices.
- Ability to build and maintain strong customer relationships.
- Ability to troubleshoot.
- Ability to work independently and as part of a team.
- Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Nice To Haves
- High school diploma.
- One year of relevant work experience or an equivalent combination of education and relevant work experience.
Responsibilities
- Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
- Provide exceptional guest service by greeting and engaging guests, identifying their needs, answering questions, communicating promotions, and recommending complementary products or services.
- Handle customer service, sales, refunds, and exchanges courteously, and assist with online orders.
- Perform makeup applications, skincare analysis, and product demonstrations.
- Book appointments and support services and in-store events that deliver a strong guest experience and meet sales goals.
- Stay informed about new and existing products and services, including their ingredients and benefits.
- Maintain prompt, regular attendance.
- Support an inclusive environment for teammates, peers, and guests.
- Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests.
- Collaborate with managers and associates to help grow the business.
- Participate in ongoing training, including brand and category education.
- Follow Ulta Beauty policies, procedures, standards, and dress code.
- Keep assigned areas replenished, signed, and faced, and ensure testers are available.
- Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
- Assist with merchandise resets, planograms, displays, physical inventory, and shipment processing and unloading.
- Protect company assets by following loss-prevention practices and providing exceptional guest service.
- Complete other operational tasks as directed.
Benefits
- Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
- Part-time positions are eligible for dental, vision, life, and disability benefits.
- Eligible associates may earn overtime pay as required by applicable law.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
