Seasonal Beauty Advisor

Ulta Beauty, Inc.•Charlotte, NC

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by identifying their individual needs, performing cashier tasks, stocking fixtures, maintaining store cleanliness, and completing assigned tasks. The role supports the store leadership team by contributing to sales and performance goals, guest service, and compliance with operating procedures. It requires a passion for beauty, strong guest-service skills, and the ability to learn and communicate product knowledge. The Beauty Advisor greets and assists guests, recommends products and services, handles sales and transactions, supports online orders, performs makeup applications and skincare analysis, and helps deliver appointments and in-store events. The role also includes salesfloor replenishment, store upkeep, merchandise and promotional resets, shipment processing, inventory tasks, and loss-prevention practices. Associates are expected to follow Ulta Beauty policies and standards, participate in training, and contribute to an inclusive and collaborative environment.

Requirements

  • Demonstrated passion for guest service and competency in selling.
  • Proficiency with basic technology, such as point-of-sale systems and Apple devices.
  • Ability to build and maintain strong customer relationships.
  • Ability to troubleshoot.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to remain mobile throughout the store and frequently stand, bend, pull, push, reach, and twist during a shift.
  • Ability to continuously or frequently lift, carry, or move up to 25 lbs. during a shift.
  • Ability to continuously coordinate and manipulate objects during a shift.

Nice To Haves

  • High school diploma.
  • One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

  • Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
  • Greet and engage guests, identify their needs, answer product and service questions, share promotions, and recommend complementary products or services.
  • Handle customer service, sales, refunds, exchanges, and online orders courteously.
  • Perform makeup applications, skincare analysis, and product demonstrations.
  • Book appointments and support services and in-store events.
  • Stay informed about new and existing products and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Support an inclusive environment for teammates, peers, and guests.
  • Share information about the guest loyalty program, credit, and the Ulta Beauty app.
  • Collaborate with managers and associates to help grow the business.
  • Participate in ongoing brand and category training.
  • Follow Ulta Beauty policies, procedures, standards, and dress code.
  • Keep assigned work areas replenished, signed, and faced, and ensure testers are available.
  • Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
  • Participate in merchandise resets, planograms, marketing and advertising displays, physical inventory, and shipment processing.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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