Beauty Advisor - Valentino, Tysons Corner Center - Part Time

Macy's•McLean, VA

9d•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a trusted beauty expert who creates personalized and inspiring shopping experiences while building customer confidence and driving sales. The role provides product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education about beauty products and trends. The colleague builds and manages a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping current on trends and promotions. They welcome customers, build relationships through personal conversations, maintain a clean, organized, and shoppable counter and sales floor, refresh signage and pricing, and assist with merchandise moves. They share loyalty program benefits and provide a thoughtful closing to each customer interaction. The role also involves collaboration with teammates and ongoing learning to support individual and store results. This is a part-time position at Macy’s Valentino counter in Tysons Corner Center. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including register equipment and handheld equipment.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions.

Responsibilities

Provide personalized beauty consultations, product demonstrations, makeup application, and skincare recommendations.
Educate customers on beauty products, including their benefits and use, and introduce products and innovations suited to their needs and style.
Build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service.
Drive sales and client loyalty by using clienteling tools to promote offers and product launches, participating in sales events, and staying current through training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Collaborate with teammates and contribute to individual and store results.
Greet customers and colleagues warmly, provide attentive service, and thank customers at the close of interactions.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice