About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who helps customers find products suited to their needs and style. You create personalized shopping experiences through product knowledge, expert advice, product demonstrations, makeup application, and skincare recommendations. You stay current on beauty trends, products, and innovations, and build lasting customer relationships through follow-up, virtual outreach, and personalized service while working toward sales goals. You help maintain an inviting, organized, and shoppable counter and sales floor; keep signage and pricing current; and support merchandise moves. You engage customers with genuine hospitality, explain loyalty benefits, and contribute to a collaborative team environment. The role requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide personalized beauty consultations by identifying customer needs, demonstrating product application, and explaining beauty product benefits and use.
  • Build customer relationships and loyalty through tailored service, consistent follow-up, and virtual outreach.
  • Use product knowledge and awareness of current trends to recommend products, new items, and innovations.
  • Achieve daily sales goals and participate in sales events and ongoing vendor education and training.
  • Maintain an organized, clean, and shoppable counter and sales floor, including refreshing signage and pricing and assisting with merchandise moves.
  • Promote loyalty program benefits and acquire new customers by opening credit accounts.
  • Use clienteling tools to promote offers and product launches.
  • Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
  • Support teammates through honest, caring, and collaborative service.
  • Maintain regular, dependable attendance and punctuality.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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