Beauty Advisor - MAC, Oak Brook Center - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on beauty products, trends, and innovations. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service while working toward sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. Daily work includes preparing and maintaining an organized, shoppable sales floor and counter; reviewing sales goals, new arrivals, top sellers, trends, and promotions; engaging customers and building relationships; refreshing signage and pricing; assisting with merchandise moves; sharing loyalty benefits; and collaborating with colleagues. The position requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week, and all schedules include weekend shifts. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
- Build customer relationships and a loyal client base through follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty by maintaining an organized, shoppable space, using clienteling tools to promote offers and product launches, participating in sales events, and completing ongoing training and vendor education.
- Meet and surpass daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Review sales goals, new arrivals, top-selling items, current trends, and promotions.
- Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves.
- Support colleagues through honest, caring, and collaborative teamwork.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
